Gunzetal's customer service is renowned to be one of the best in the industry. All of our personnel understand clearly the importance of our customers to our company and the demanding market requirements they face in their businesses.
Through the use of the latest technology, the management systems for both production and distribution are fine-tuned to high efficiencies. Inventories of over 15,000 standard items are managed by a sophisticated forecasting system, whereby orders are immediately fulfilled and delivered daily. Dye-to-match requests are supported by a computer color shade library with over 10,000 color data. Once a match is made, the corresponding thread sample is readily available from a sample library, so that our customers can prepare sewn fabric samples for approval.

All the production processes utilize barcoding technique. Work-in-progress are tracked online to ensure the shortest delivery leadtime.